Terms & Conditions
These terms and conditions are a binding contract between yourself and doTERRA. If the event is cancelled you will receive a refund. Venue, dates and Speakers are subject to change without notice.
Refunds
If your event is cancelled, we will refund the amount you paid for your tickets using the same payment method used for purchase. If your event is postponed or changed, we will contact you with the new date and details. Venue, dates and Speakers are subject to change without notice. Refunds will not be processed for tickets purchased to Post-Convention Tour corporate events.
Ticket Transfers
Transfers of tickets can be made up until four weeks before the scheduled event date via your Ticketsocket account. You can log in and update your attendee details. There will be a $25 fee for ticket transfers if performed by someone in the doTERRA Australia office. If you go in and update the attendee information yourself, there will be no charge. There will be no ticket transfers after October 8 2018.
Children Policy
Children aged 14+ are welcome to attend Corporate Events provided they are registered and have their own ticket. As always, we welcome nursing infants at Corporate Events; however, toddlers and young children can provide a distraction and we are unable to provide facilities for them. We want to ensure all attendees are able to enjoy an environment of learning in each session.
All Venues are open to the public and we strongly suggest that children not be left unsupervised at the venue.
Prayer Room and Parents Room
These rooms will not be available at Post Global Tour venues.
Privacy & Security
Website Terms of Use
dōTERRA does not assume liability for damages as a result of the use of any service, product or any material found within this web site. This may include, but is not limited to, the use of the website system, any content or demonstrations accessed via this web site or any other site to which the web site may be linked to. We reserve the right to modify any material within this web site including but not limited to product and/or service descriptions at any time without notice. The information posted is believed to be accurate and reliable at the time it was posted. We do not take responsibility for its use, nor for any infringements of rights and or patents of any third parties resulting from the use of the website. Links from third party websites from this site are provided solely as a convenience.
Security
Several methods of security are used including, encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the web site and online services, you will need to submit a password or some other type of authenticating information.
Privacy Statement
Your privacy is respected and we work hard to safeguard the privacy of your personal data. We realise that the Internet raises questions concerning the nature, use and confidentiality of information collected about consumers. We want you to know that we apply our long-standing commitment to safeguarding privacy to our Internet activities.
Personal Information
Your information is not shared and we do not disclose or sell any personal information (such as your name, address, telephone number or e-mail address) collected online via the website with other unaffiliated companies or organisations. In the future, should we decide to share such data with third parties for marketing, it will provide notification and the opportunity for its users to indicate whether they would prefer that the Company not provide such information about them to third parties. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganisation or legal proceeding.
How We Use Information
Information we collect is used principally to provide you with the service(s) and product(s) you have ordered and to let you know about other offerings which may be of interest to you. Postal and e-mail address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services. Information will be provided in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with property or services, or with our customers' or others' use of them.
How We Collect Information
Information is collected online by asking you for it, for example, when sign up for service. A customer's name, address (postal and e-mail) and telephone number are the most important pieces of information, but we might request other information, based on, for example, individual organization marketing services.
Password Protected/Secure Area Access
Accessibility and use of any password protected or secure areas of the website, is restricted to authorized users only. Unauthorized users that attempt to access any of these restricted areas of the website may be subject to prosecution.
Services Offered by Company
When you apply and register on the website you accept the terms and conditions that are applicable to that particular service. We do not warrant that that any service descriptions and/or content that is contained in the website is accurate, current, complete, reliable, or error-free.
Termination
Access may be terminated to the website along with any services with or without any cause, at any time. Any termination is to be accompanied by a written or electronic notice. We are not liable to you or any third party for service termination. Upon termination of any and all access to the website and services, your right to use the website and/or services is immediately revoked.
Internet Abuse
You are prohibited from engaging in any form of Internet or website abuse, including but not limited to the following: Distributing, publishing, or sending any kind of unsolicited or unwelcome email to any number of network users (commonly referred to as "junk mail" or "spam"), including, without limitation, mass promotions, unauthorized or unsolicited commercial advertising, and informational announcements, anywhere on the Internet. Posting a single article or substantially similar articles to an excessive number of newsgroups or mailing lists. Repeated or deliberate posting of articles that are off-topic according to the charter of the newsgroup or mail list where such articles are posted. Posting commercial advertising in a conference or newsgroup, unless it is specifically permitted to be posted within that group; or (e) violating the CAN-SPAM Act.
